po box 122, kuranda qld 4881
ph: (+61) 740 939005
mob: 0448 939009


  Integrated System Package...

An ISO compliant and integrated system provides a significant competitive advantage.  Particularly when tendering for government or overseas work.  But can you afford a full-time “systems” person?  Or justify buying an ‘off-the-shelf’ ‘one size fits all’ set of documents that you don’t or cannot use?

We can help you develop an integrated business system; compliant to ISO9001 (Quality); ISO 14001 (Environment) and AS 4801 (Safety) that reflects YOUR business needs and risks; in YOUR language; starting with your existing documents. 

Remember the previous page?   Here is this part of the journey –
You can choose to use us for any or all parts of this process.


What do you already have? 
What do you need to be compliant to current legal and other requirements?
Or to International or Australian Standards?


What resources do you need?  How long will it take?
How does it fit with your Business Plan – what are the competitive advantages of:

1) a system and
2) getting it certified?

How do you ensure you are not damaging the environment, risking hurting your staff or customers or risking prosecution?


Would you like us to help you develop an Integrated Systems Manual?                          
Maximum 40 pages; suitable for intranet or paper based format; with links to your relevant verification documentation and processes.


We can help to develop appropriate, complaint and effective:
Systems Policy; Procurement Policy; Risk Identification and management processes; Objectives and Targets setting and monitoring; procedures; risk assessments (JSEA’s); registers of training; templates for required reporting…


Roles and responsibilities identification – PD’s; organisational charts
Legislative compliance and other commitments (Industry Codes and Standards) responsibilities  - obligations and implications for your business. Identifying your customer requirements and ensuring their satisfaction with your products and services.


Verifying competency and ensuring understanding – do you want us to help develop and even deliver for you:   inductions; EH&S awareness training for your staff and contractors; systems awareness training for management and admin staff.


The key element of verifying that your system is working and that you are adhering to your commitments – we can help to establish appropriate methodologies for you and your team to do your own audits, or we can do them for you on a regular basis.


You are making great progress, but are you Monitoring achievements and reporting your successes internally or externally.  You may have legal obligations to do so.  We can help you to maximise the return on your investment by engaging with your team and your clients and stakeholders by help you tell of your achievements.


As a company do you know how to undertake a Management review and make recommendations for continuous improvement?  Do you consider what are the latest legislative changes; implications of government and industry decisions; community expectations, new technologies and how do you incorporate them into your business


We have assisted many clients to achieve this.   Below is just one ‘happy customer’…


Hi Kim
Thanks for all of your hard work in assisting
J&J R to build and improve our IMS, and
thank you for your encouraging remarks.

Jeff Jackson
Managing Director     07/02/2011

Other recent clients whom we have assisted with elements of their Integrated Management Systems include: 

cairns airport logo RMS Skytrans ellabaylogo_fnq_rgb.jpg Ports North

We offer the complete range of services through our:

Our greatest skill is to take complex science or legislation and put it in ‘real’ language for you: 
  • what does it mean to me?  What am I obliged to do? How can I make sure I comply? 
  • What do I need to tell the authorities or my clients to assure them we are doing the right thing?  

And we help you put your story in ‘their’ language – engineer or regulators speak, so they understand your intentions or commitments. 

We have years of practical experience working in industry, business and government departments so we know each set of requirements:  you still need to make a profit and satisfy your clients and staff, protect your community and the environment, whilst doing business legally, efficiently and using the simplest most effective ‘paperwork’ .

We can offer services to internationally recognised standards to help your business become more competitive in a market place requiring increasingly sustainable performance. 

We are 21st Century Green – Part of the solution and not just part of the problem. 


November 2011
Kim Forde Recommentation

The Missing Link's Director Kim Forde has recieved a Recommendation from TAFE QLD - " Kim has provided advanced instruction to a NWP50107 Diploma in Water Operations (Hydrometric Monitoring) group across Australia using web conferencing virtual classrooms in the subject of managing compliance in environmental management systems.

She effectively contextualised this subject to the employer's needs, using their own policies and processes. She effectively interacted with the students and willingly shared her knowledge of sustainability and environmental compliance. I highly recommend Kim." - Tracie Regan

Kim's LinkedIn